sicodice Casino & Sportsbook Data Care

This page describes what we collect when you use sicodice and how we keep that data protected. We collect personal information only to run our platform, process your payments, and comply with law. We do not sell your data to advertisers or marketing companies.

When you open an account on sicodice, deposit funds, or place a bet on football markets like Liga 1 or Piala AFF, we record information about you and your activity. This information includes your email, phone number, payment details, game history, and betting records. We use encrypted servers and industry-standard security to prevent unauthorized access. Our servers may sit outside your jurisdiction, but we apply the same data protection standards everywhere we operate.

This policy explains what data we collect, how we use it, who we share it with, and what rights you have. If you have questions about our data practices, our support team is available in English and Indonesian.

What Data We Collect on sicodice

We collect different types of data at different points when you use sicodice. At account registration, we collect your email address, phone number, and password. We use your email to send account notifications and support responses. We use your phone number for two-factor authentication and emergency account recovery.

When you deposit money on sicodice, we collect payment details—the payment method you used (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, and the date. We do not store your full credit-card number or bank-account number. Our payment processor tokenizes this information, meaning it converts it to an encrypted code. We store only the token, not the actual account details.

When you use sicodice to bet on sportsbook markets, play live-dealer games like blackjack or roulette, or spin slots like Aviator or Sweet Bonanza, we record your bets, results, and account balance changes. This data helps us investigate disputes, prevent fraud, and improve our platform. We also record your IP address and device type when you log in, which helps us detect unauthorized access attempts.

Identity Verification Data We Collect on sicodice

We may ask you to verify your identity by uploading a government ID, proof of address, or other documents. We collect this data to comply with anti-money-laundering (AML) laws and know-your-customer (KYC) requirements. We do not share identity documents with third parties except when required by law enforcement.

We store identity documents securely in encrypted folders. After a set retention period (typically three years), we delete these documents unless law requires us to keep them longer. You can request deletion of your documents at any time through our support team, though this may prevent you from withdrawing funds on sicodice.

How We Use Your Data on sicodice

We use the data we collect on sicodice for these purposes:

• 1
  Account management

  We use your email and phone to manage your sicodice account, reset your password, and send you important updates about your account status.

• 2
  Payment processing

  We use your payment details to process deposits and withdrawals on sicodice. We share payment information with our payment processors (banks and e-wallet providers) only to complete transactions.

• 3
  Fraud prevention

  We analyze your activity on sicodice to detect suspicious patterns. If we notice unusual behavior—such as logins from many countries or large withdrawals after dormant accounts—we investigate to prevent fraud.

• 4
  Legal compliance

  We use your data to comply with anti-money-laundering laws, tax requirements, and gambling regulations in jurisdictions where we operate. We may share data with government authorities if required by law.

• 5
  Service improvement

  We analyze aggregated, anonymized data on sicodice to identify technical issues, improve game loading speed, and understand which games and markets are popular. This data does not identify you personally.

Third-Party Processors and sicodice Data

We share your data with trusted third parties only when necessary to operate sicodice. These parties include payment processors, banks, and anti-fraud services. We require all third parties to sign contracts guaranteeing they will protect your data and use it only for the specific purpose we specify.

We may also share anonymized, aggregated data with game providers (for example, Quickspin or other slot suppliers) to help them understand game performance. This data does not identify you—it shows only usage trends, not individual player names or transactions.

We do not share your personal data with advertisers, marketers, or data brokers. We do not sell your email or phone number to third parties for any reason.

How Long We Keep Your sicodice Data

We retain different types of data for different periods. Your account information (email, phone, password hash) is kept as long as your account is active. If you close your account, we may keep your data for up to seven years to comply with tax and anti-money-laundering requirements.

Your transaction history on sicodice is retained indefinitely. This allows you to review past deposits, withdrawals, and game history anytime. It also helps us investigate disputes if you question a transaction.

Identity verification documents are typically deleted after three years unless we are required by law to keep them longer. We never delete transaction records because these are required by law to remain on file.

Security of Your Data on sicodice

We protect your data on sicodice using encryption, secure servers, and limited access. Your password is hashed (converted to an encrypted code), not stored in plain text. Your payment details are tokenized. When you log in or make a transaction, the connection between your device and our servers uses SSL/TLS encryption, the same standard used by banks.

We limit data access to sicodice employees who need it for their jobs. All staff sign confidentiality agreements. We do not grant access to your personal data to anyone outside sicodice except as required by law.

Despite these precautions, no system is completely secure. If we experience a data breach, we notify affected users by email and work with authorities to investigate. We do not accept liability for breaches caused by factors beyond our control (such as hacking tools or compromised third-party systems).

Your Rights on sicodice

You have the right to access, correct, and delete your data on sicodice. If you want to see what data we hold about you, request a copy, or correct errors, contact our support team. We provide this information free of charge within 30 days.

You can request deletion of your account and associated personal data on sicodice. We delete your email, phone, password, and identity documents. However, we retain transaction records indefinitely to comply with tax and anti-money-laundering laws. Deleted accounts cannot be recovered, so ensure you have downloaded your transaction history before requesting deletion.

You have the right to withdraw consent for us to use your data for non-essential purposes (such as service improvement). However, we cannot operate sicodice without processing data for account management, payment, and legal compliance. If you withdraw consent for essential uses, we close your account.

Cookies and sicodice

We use cookies and similar tracking technologies on sicodice to remember your login, save your preferences, and analyze how you use our platform. Cookies are small files stored on your device that contain information like your session ID and language preference. They expire after a set time (usually 30 days) or when you log out.

We use first-party cookies (set by sicodice) and third-party analytics cookies (from services like Google Analytics) to understand user behavior in aggregate. Third-party cookies do not identify you—they only track general usage patterns.

You can disable cookies in your browser settings. However, disabling cookies may prevent sicodice from functioning properly (for example, you may be logged out frequently). We do not honor "do not track" signals because we cannot operate sicodice without tracking your session.

International Data Transfer on sicodice

sicodice operates in multiple jurisdictions. Our servers may be located outside your country. When we transfer your data between countries, we use contracts (Standard Contractual Clauses) approved by data protection authorities to ensure your data receives the same protection level everywhere it goes.

If you are accessing sicodice from Jakarta, Surabaya, Bandung, Medan, or Semarang, your data may be processed on servers in other regions. We apply the same encryption and security standards regardless of server location.

Contacting Us About Your Data on sicodice

If you have questions about our privacy practices, want to exercise your data rights, or suspect a breach, contact our sicodice support team. We respond to privacy requests in English and Indonesian within 30 days. You can also contact our data protection officer through our support team if you believe we are misusing your data.

Our support team is available via email, in-app chat, and phone during business hours. We take all privacy concerns seriously and investigate thoroughly.

Changes to This Privacy Policy on sicodice

We may update this privacy policy from time to time. When we make material changes, we notify you by email or in-app notification. Continuing to use sicodice after a change goes into effect means you accept the new policy. If you disagree with a change, you have the right to close your account.

Summary of sicodice Data Practices

We at sicodice collect only data necessary to run our platform, process payments, and comply with law. We encrypt sensitive data, limit access to authorized staff, and never sell your information to third parties. You have the right to access, correct, and delete your data. We respond to privacy requests within 30 days.

Our commitment is to operate transparently and protect your information with the same care we apply to our own data. If you have any questions about how we handle your data on sicodice, contact our support team anytime.